At nemo69, your privacy is not merely a legal obligation — it is our genuine commitment. We employ the latest encryption technology and strict data handling policies to ensure your personal information remains secure at all times.
We have built our privacy protection system around six core principles that ensure your personal data is managed with full integrity and transparency.
All data transmitted between your device and nemo69's servers is protected with 256-bit SSL encryption. This means no third party can intercept or read your information in transit, including bank account details and personal information.
Your personal data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised personnel may access user records, and every access is logged for internal security audit purposes.
Nemo69's identity verification (KYC) process uses a secure and transparent system. The identification documents you submit are processed in an encrypted environment and are not retained longer than necessary for legal compliance purposes.
You have the full right to access, correct, or request deletion of your personal data. Contact the nemo69 support team via live chat and we will process your request within a reasonable timeframe in accordance with applicable regulations.
Nemo69 will only send you marketing communications if you have given your explicit consent. You may unsubscribe from promotional notifications at any time through your account settings, with no conditions or delays.
The nemo69 Privacy Policy is reviewed and updated periodically to ensure it consistently meets the latest security standards and relevant regulatory changes. You will be notified of any significant changes via the platform or your registered email.
Important Note: This Privacy Policy transparently explains how nemo69 collects, uses, stores, and protects your personal information. By registering or using the nemo69 platform, you are deemed to have read and agreed to this policy. Please read this document carefully.
Nemo69 collects various types of personal information when you register and use our platform. Collecting this information is necessary to ensure we can provide a safe, fair, and responsible service to all users in Malaysia.
During the account registration process, we collect basic information such as your full name, email address, mobile phone number, date of birth, and chosen password. This information is required to create a unique and secure account for each user.
As part of our legal compliance and anti-money laundering process, nemo69 may request identity verification documents such as a valid national identity card (MyKad), passport, or driving licence. These documents are processed in a secure, encrypted environment.
To process deposits and withdrawals, we collect relevant financial information such as your bank account number, account holder name, and bank name. We do not store credit or debit card details directly — all card transactions are processed through registered, secure third-party payment gateways.
Our system automatically records technical information when you use the platform, including your IP address, device type, operating system, web browser, pages visited, session time and duration, and gaming activity data. This information is used to improve the user experience and detect any suspicious activity.
| Types of Information | Primary Purpose | Processing Basis |
|---|---|---|
| Name & Contact | Account management & communication | Contractual necessity |
| KYC Documents | Identity verification & compliance | Legal obligation |
| Bank Information | Deposit & withdrawal processing | Contractual necessity |
| Technical Data | Platform security & improvement | Legitimate interest |
| Game History | Compliance & dispute resolution | Legal obligation |
Nemo69 uses your personal information responsibly and only for legitimate purposes. We will not use your data for any purpose other than those stated in this policy without first obtaining your additional consent.
Data Minimisation Principle: nemo69 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant information beyond the scope of the services we provide to you.
Nemo69 does not sell, rent, or share your personal information with any third party for their own marketing purposes. This is our fundamental commitment to all users. However, there are certain situations where we need to share your information with selected parties to enable us to operate effectively.
We share only the necessary data with service providers that assist us in running our operations, including payment gateway providers (DuitNow, FPX, Touch 'n Go, GrabPay, Boost), identity verification service providers, security auditing firms, and cloud service providers. All such providers are bound by strict data protection agreements.
Nemo69 may be required to disclose user information to government authorities or law enforcement when required to do so by applicable law, a valid court order, or to assist in investigations relating to fraud, money laundering, or other financial crimes.
Important: nemo69 will never share your personal information with third parties for advertising, database sales, or any commercial purpose beyond those stated above. If you receive any communication claiming to be from nemo69 that requests your personal information, please contact our support team immediately.
The nemo69 platform uses cookies and similar tracking technologies to enhance your experience while using our services. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled as they are required for the security of your account.
Nemo69 continuously invests in the latest security infrastructure to protect our users' personal data. We adopt a multi-layered security approach encompassing technical, organisational, and physical measures.
All communications between your device and nemo69's servers are protected with 256-bit SSL/TLS encryption — the same level of encryption used by major financial institutions and banks worldwide. This ensures no one can read or alter your data while it is in transit.
Your password is stored using a strong one-way hashing algorithm. This means that even nemo69 staff cannot view your password — only you know it. Our system also supports two-factor authentication (2FA) for an additional layer of protection.
Security monitoring runs 24 hours a day, 7 days a week to detect any unauthorised access attempts, login pattern anomalies, or suspicious activity. Any detected incidents are acted upon immediately by our security team.
As a nemo69 user, you have certain rights regarding your personal data. nemo69 is committed to respecting and facilitating the exercise of these rights:
To exercise any of the above rights, please contact the nemo69 support team via live chat. We will endeavour to process your request within 30 business days. In complex cases, we may require additional time and will notify you accordingly.
Nemo69 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Retention periods vary by data type:
Once the designated retention period has expired, your data will be securely deleted or anonymised from our systems. The deletion process is carried out in accordance with strict security procedures to ensure the data cannot be recovered.
The nemo69 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under 18. Should we discover that we have collected data from an underage individual, the account in question will be closed immediately and their data deleted without delay.
Warning: If you believe that someone under the age of 18 has registered on our platform, please contact the nemo69 support team immediately. We take child protection extremely seriously and will respond without delay.
Nemo69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made, we will notify you via an in-platform notification or your registered email at least 14 days before the changes take effect.
The "Last Updated" date at the top of this document will always reflect the latest version of the Privacy Policy. We encourage you to review this policy from time to time to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you through the following channels:
We are committed to providing transparent and satisfactory responses to every privacy-related enquiry. Your trust is our most valuable asset, and we take every concern you raise seriously.
Effective: This Privacy Policy takes effect from January 2026 and supersedes all previous versions. For related documents, please refer to Terms and Conditions and page Responsible Gaming us.
This Privacy Policy was last updated in January 2026.
Sign up with confidence — nemo69 protects your privacy every step of the way.
Register NowNemo69 combines an enjoyable gaming experience with world-class privacy protection. Register today and enjoy peace of mind playing on a platform that truly prioritises the security of your data.